PRESENTATION

Stronger Individuals, Stronger Teams: Building the Resilient Workforce in Behavioral Health

Wednesday, December 3 | 4:00 PM - 5:15 PM

When building a house, you need strong pillars to support the foundation. Regardless of position, title held, or education level, your staff are the pillars of your organization and your ability to support them will determine the success with which they live out your mission. Within our organization at Chaddock, we have made it our priority to ensure that staff are seen, heard and valued for their skills, expertise and differences, not just during times of challenge, but all the time. Using a mix of traditional lecture, buzz groups, and individual reflections, attendees will explore how relational factors such as trust, communication and support, organizational factors such as HR initiatives and policies, and individual factors such as knowledge, awareness and regulation can interact and contribute to overall resilience and adaptability of the workforce.

Learning Objectives: 

• Describe how trust, communication, and support can help build a resilient workforce.
• Describe two organizational factors that can contribute to workforce satisfaction. 

• Explain how knowledge, awareness, and regulation can help a workforce become more adaptable.

About the Presenters

Kirsty Nolan, MS, is the Lead Trainer for Chaddock Attachment and Trauma Services in Quincy, IL. She has worked with children and families at Chaddock for over 10 years, within Chaddock’s Outpatient Program, Chaddock’s Special Education School, Chaddock’s Residential Program, within various local school districts and through The Knowledge Center at Chaddock. Kirsty has trained and presented both nationally and throughout Illinois, on a range of topics including trauma-informed practices, early attachment and developmental trauma, behavior management, child development, stress in the educator and reflective practice. Kirsty has a Bachelor of Science Degree in Sport and Exercise Science as well as a master’s degree in forensic psychology and is a certified FAN Trainer through Erikson.
Cassie Ransom is the DTAP Quality Improvement Manager for Chaddock in Quincy, IL. Cassie has worked at Chaddock for 15 years, beginning in our residential program. She worked in residential in different roles before transitioning to become the Training Manager. Cassie is a certified instructor in a variety of trainings including, CPI, Ukeru, CPR, First AID, and AED training, and Youth Mental Health First Aid. Cassie is a mother of a four-year-old and stays busy spending time with family and friends.